Terms of service
BOWLIE Terms of Use
Last Updated: August 24, 2026
Overview
Welcome to BOWLIE (hereinafter referred to as “we,” “us,” “our,” or “this website”).
These Terms of Use (hereinafter referred to as the “Terms”) set forth the conditions governing the use of the products, services, content, and related features provided through this website.
By using this website, you are deemed to have agreed to these Terms and the related policies posted on this website. Please review them carefully before using our services.
This website is operated using the Shopify Inc. platform.
■ Article 1 — Eligibility and Conditions of Use
You must have the legal capacity required to enter into a contract in your place of residence.
If a minor uses this website or purchases products from us, they must obtain the consent of a parent, guardian, or other legal representative.
You may not use this website, our products, or our services for any unlawful, fraudulent, or unintended purpose.
■ Article 2 — Provision of Services
We may modify, suspend, or discontinue all or part of our services without prior notice when necessary.
We may also refuse, limit, place on hold, or cancel an order in circumstances including, but not limited to, the following:
- We suspect fraudulent use or a fraudulent order
- We determine that the order is intended for resale or commercial redistribution
- The order quantity exceeds what would reasonably be considered normal personal use
- Payment or identity verification cannot be completed
- The shipping information provided is incomplete or inaccurate
- A product is out of stock, a pricing error has occurred, or other unavoidable circumstances arise
- We otherwise determine that accepting the order would be inappropriate
If an order is canceled after payment has already been made, we will process a refund using an appropriate method.
■ Article 3 — Product Information and Pricing
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, stock information, and other information displayed on this website are accurate. However, we do not guarantee that all information will always be complete, accurate, or up to date.
We make every effort to display product images as accurately as possible. However, colors, textures, shapes, or other details may appear differently depending on photography conditions, screen settings, production periods, or other factors.
Prices, specifications, included accessories, packaging, and sales contents may be changed without prior notice.
If an obvious error in pricing or product information is discovered, we may contact you and modify or cancel the order even after the order has been confirmed.
■ Article 4 — Orders and Payment
When placing an order, you must provide accurate and up-to-date information, including your name, address, email address, telephone number, payment information, and any other information required to process your order.
Payments are processed by us or by payment service providers with whom we partner.
For fraud prevention, order verification, and security purposes, we may request identity verification or additional information when necessary.
If payment authorization cannot be obtained, your order may not be confirmed or may be canceled.
■ Article 5 — Shipping and Delivery
Estimated delivery times are based on the information displayed on the relevant product page or elsewhere on this website.
Delivery may be delayed due to weather conditions, traffic, peak periods, customs procedures, carrier circumstances, incorrect address information, or other factors.
If a product is returned because of an incorrect address provided by the customer, an extended absence, refusal of delivery, or similar circumstances, you may be responsible for the costs required to resend the order.
After your order has been shipped, please refer to the tracking information provided by the carrier.
■ Article 6 — Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to the conditions set forth in our separately published Returns & Refunds Policy.
If you wish to return an item, please contact us in advance within 30 days of receiving the product at support@bowlie-jp.com.
Products returned without prior notice may not be eligible for return or refund.
■ Article 7 — Product Use and Safety Precautions
You are responsible for reviewing and following all instruction manuals, precautions, directions for use, and safety instructions provided with the product.
When using cooking appliances, electrical products, or any product involving heat, you must not leave the product unattended while in use. Please use such products in a safe location away from infants, young children, and pets in order to help prevent burns, electric shock, fire, or other accidents.
To the extent permitted by applicable law, we are not responsible for damage resulting from use outside the product’s intended purpose, disassembly, modification, use with an unsuitable power supply, or use contrary to the instruction manual.
■ Article 8 — Food, Recipes, and Allergies
Recipes, cooking examples, ingredient combinations, nutritional information, and similar content displayed on this website are provided for general informational purposes only.
Actual cooking times, results, texture, and nutritional values may vary depending on the ingredients, quantities, cooking environment, and equipment used.
If you have food allergies, dietary restrictions, or health-related concerns, you are responsible for reviewing ingredient labels and confirming that the ingredients you use are appropriate for you.
We do not guarantee that any particular ingredient is suitable for every customer or that a specific cooking result will be achieved.
■ Article 9 — Intellectual Property Rights
All rights relating to images, text, videos, recipes, logos, designs, trademarks, product names, layouts, and other content displayed on this website belong to us or to the applicable rights holders.
You may not reproduce, copy, modify, distribute, sell, reuse, or commercially exploit such content without prior permission from us or the relevant rights holder.
■ Article 10 — Prohibited Activities
You may not engage in any of the following activities:
- Violating laws, regulations, or public order and morals
- Providing false or inaccurate information
- Impersonating another person or entity
- Gaining unauthorized access, interfering with systems, or bypassing security features
- Transmitting viruses or other harmful programs
- Infringing our intellectual property rights, privacy rights, or other rights, or those of third parties
- Causing inconvenience, damage, or disadvantage to other customers, third parties, or us
- Improperly collecting or obtaining information from this website
- Interfering with the proper operation of this website
- Any other activity that we determine to be inappropriate
■ Article 11 — Third-Party Services and External Links
This website may use third-party services for payment processing, shipping, analytics, advertising, social media, and other purposes, and may contain links to external websites.
Third-party services, information, products, security practices, and privacy practices are governed by the applicable provider’s own terms and policies.
We do not guarantee the content, security, accuracy, availability, or other aspects of third-party services or external websites.
■ Article 12 — Personal Information
We handle your personal information appropriately in accordance with our Privacy Policy published on this website.
By using this website, you are also expected to review the contents of the Privacy Policy.
■ Article 13 — Disclaimer
We do not guarantee the uninterrupted availability, completeness, accuracy, security, or suitability for a particular purpose of this website or our services.
To the extent permitted by applicable law, we are not responsible for delays, interruptions, or damages resulting from natural disasters, fires, power outages, communication failures, system failures, cyberattacks, shipping delays, customs procedures, third-party service disruptions, or other circumstances beyond our reasonable control.
However, this limitation does not apply in cases involving our intentional misconduct or gross negligence, or where liability cannot legally be limited.
■ Article 14 — Limitation of Liability
To the extent permitted by applicable law, we are not responsible for indirect, special, incidental, consequential, or similar damages, including lost profits or loss of data, arising from or related to the use of this website, our products, or our services.
Even where we are held liable, except in cases involving our intentional misconduct or gross negligence or where otherwise required by law, our total liability will be limited to the amount actually paid by the customer for the product that gave rise to the claim.
■ Article 15 — Changes to These Terms
We may revise these Terms when necessary due to changes in laws or regulations, changes to our services, or other circumstances.
The revised Terms will take effect when posted on this page or from another effective date specified by us.
If there are material changes, we will provide notice through this website or by another appropriate method.
■ Article 16 — Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law or by a court of competent jurisdiction, the remaining provisions will remain valid and enforceable.
■ Article 17 — Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Japan.
Unless otherwise provided by applicable law, any dispute arising out of or relating to these Terms or the use of this website will be subject to the agreed jurisdiction of the competent courts in Japan having jurisdiction over our business location.
■ Article 18 — Contact Us
If you have any questions regarding these Terms, please contact us at:
Email:
support@bowlie-jp.com
Business Hours:
Weekdays, 10:00 AM–5:00 PM (Japan Standard Time)
For information about the seller and other business details, please refer to our Act on Specified Commercial Transactions page.